CRM & Lead Delivery Solutions for Auto Repair Shops

37% of Auto Repair Leads Lost to Slow Follow-Up and CRM Entry Failures

When a customer calls about brake repairs, a check-engine light, or a scheduled multi-point inspection, the clock starts immediately. Research shows 37% of automotive leads are lost due to missed 24-hour follow-ups (23.5%) and CRM entry failures (13.3%). For a shop juggling bay scheduling and a technician shortage, a lead that sits in a shared inbox overnight is often a customer who already booked with the shop down the street — and with average automotive lead costs climbing, every lost follow-up is revenue your Fixed Ops department never sees.

Manual Lead Handling Pulls Your Service Advisors and Technicians Off the Floor

Every unqualified call about an oil change quote or a diagnostic estimate is time your service advisor spends on the phone instead of writing repair orders and managing car count. With 95% of car shoppers starting their research online and 48% of website visitors picking up the phone after researching, shops without automated qualification and routing force skilled staff to act as unpaid call centers — hurting both technician productivity and the customer experience at the counter.

Rising Cost Per Lead Is Squeezing Shop Margins

The average cost per automotive lead is $283 and continues to rise, making inefficient follow-up an expensive liability. When a shared marketplace sends the same lead to five or more competing shops, your cost per booked appointment climbs even higher. Add in rising parts and labor costs, and every lead that isn't contacted, qualified, and logged into your shop management system within minutes directly erodes the margin on your service bays.

Higher Contact Rates with 5-Minute AI Follow-Up

Every lead you buy gets AI voice, SMS, and email follow-up inside a five-minute window, 24/7 — even at 2 a.m. when your service advisors are off the clock. The AI qualifies intent (brake job, EV or hybrid service, routine maintenance) and books the estimate call or hands your team a warm contact, so no lead waits overnight in a shared inbox.

Contacting a lead within five minutes makes contact roughly 100x more likely than at thirty minutes, and of buyers choose whoever responds first.

Max Two Buyers Per Lead with Capped-Sharing

Our capped-shared leads go to a hard maximum of two buyers — never five or more like shared marketplaces such as Angi or HomeAdvisor. For auto repair shops, that means fewer competing quotes for the same brake repair or diagnostic appointment, and exclusive leads close 15–higher than shared leads.

Max 2 buyers per capped-shared lead; exclusive leads close 15–higher than shared.

Revive Dormant Lists with AI Reactivation

Upload your opted-in dormant customer list — past service-reminder recipients, lapsed multi-point inspection customers, seasonal maintenance no-shows. Our multi-channel AI sequence (SMS first, voice follow-up, email backup) re-engages and qualifies contacts, then pushes them straight back into your shop management system or CRM.

Typically 8–of a dormant database re-engages, at 60–below new-lead cost.

Tell Us Your Niche and Goal

Specify you want exclusive auto repair leads, dead lead reactivation, or both — we’ll tailor the lead source and AI sequence to your shop’s needs.

We Source and Qualify Leads

We source fresh exclusive leads by auto repair niche or run AI reactivation on your opted-in list — all leads are DNC-scrubbed, consent-recorded, and qualified before delivery.

Leads Land in Your CRM with AI Follow-Up

AI follows up in minutes via voice, SMS and email; qualified leads land in your CRM (via integration or our provisioned system) with full consent trails attached.